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Adrianlacey1976
Level 1

Reconciliation of credit card after previous reconciliations were undone

Hi!

The previous credit card  reconciliations were undone for 2023 and 2022 by the bookkeeper before me(no idea why). I have since reconciled to date. The problem is that there are now outstanding bills for the credit card, but they were already paid with the bank account, reconciled and cleared. 

 

I would like to clean this up properly and not just delete the bills. I would appreciate any suggestions!

 

Thank you!

 

Adrian

Solved
Best answer August 08, 2023

Best Answers
JamesAndrewM
Moderator

Reconciliation of credit card after previous reconciliations were undone

I'll share a step-by-step guide on how you could potentially resolve this issue in QuickBooks Desktop while maintaining accurate records.

 

Ensure you know the last accurate bank reconciliation date for 2022 and 2023. It will help you isolate the transactions that were mistakenly unreconciled.

 

You redo the bank reconciliations for the periods affected (2022 and 2023) to correct the unreconciled status. To do this, follow these steps:

   

  1. Go to Banking > Reconcile.
  2. Select the appropriate account and reconciliation date.
  3. Carefully mark the transactions that were previously reconciled and were mistakenly unreconciled by the previous bookkeeper.
  4.  Complete the reconciliation process as you normally would.

   

It will help restore the reconciled status for the transactions that were previously cleared.

 

Since the bills were already paid and reconciled with the bank account, you'll need to clear the outstanding bills and ensure that they are marked as paid. Here's how:

   

  1. Go to Vendors > Pay Bills.
  2. Select the outstanding bills that were already paid.
  3. In the Payment Date field, enter the date when the bills were originally paid.
  4. In the Payment Method field, choose the bank account used to pay the bills.
  5. Enter the payment amount as zero (since the bills were already paid outside of QuickBooks).
  6. Click "Pay Selected Bills" to save the changes.

 

After correcting the previous reconciliations and marking the bills as paid, you can proceed to reconcile the current period as you normally would. It should ensure that your records are accurate going forward.

 

I also suggest consulting your accountant to help with your changes and verify that the account balances and reconciliations are accurate for 2022 and 2023. It will help you ensure that your books are back on track.

 

You can utilize this article for future purposes: Customize reports in QuickBooks Desktop.

 

Feel free to reply to this post if you need further assistance. Have a great day ahead!

View solution in original post

3 Comments 3
JamesAndrewM
Moderator

Reconciliation of credit card after previous reconciliations were undone

I'll share a step-by-step guide on how you could potentially resolve this issue in QuickBooks Desktop while maintaining accurate records.

 

Ensure you know the last accurate bank reconciliation date for 2022 and 2023. It will help you isolate the transactions that were mistakenly unreconciled.

 

You redo the bank reconciliations for the periods affected (2022 and 2023) to correct the unreconciled status. To do this, follow these steps:

   

  1. Go to Banking > Reconcile.
  2. Select the appropriate account and reconciliation date.
  3. Carefully mark the transactions that were previously reconciled and were mistakenly unreconciled by the previous bookkeeper.
  4.  Complete the reconciliation process as you normally would.

   

It will help restore the reconciled status for the transactions that were previously cleared.

 

Since the bills were already paid and reconciled with the bank account, you'll need to clear the outstanding bills and ensure that they are marked as paid. Here's how:

   

  1. Go to Vendors > Pay Bills.
  2. Select the outstanding bills that were already paid.
  3. In the Payment Date field, enter the date when the bills were originally paid.
  4. In the Payment Method field, choose the bank account used to pay the bills.
  5. Enter the payment amount as zero (since the bills were already paid outside of QuickBooks).
  6. Click "Pay Selected Bills" to save the changes.

 

After correcting the previous reconciliations and marking the bills as paid, you can proceed to reconcile the current period as you normally would. It should ensure that your records are accurate going forward.

 

I also suggest consulting your accountant to help with your changes and verify that the account balances and reconciliations are accurate for 2022 and 2023. It will help you ensure that your books are back on track.

 

You can utilize this article for future purposes: Customize reports in QuickBooks Desktop.

 

Feel free to reply to this post if you need further assistance. Have a great day ahead!

Adrianlacey1976
Level 1

Reconciliation of credit card after previous reconciliations were undone

Hi James.

 

Thank you very much for your assistance fixing this problem!  Have a great evening!

 

Adrian

GebelAlainaM
QuickBooks Team

Reconciliation of credit card after previous reconciliations were undone

You're welcome, @Adrianlacey1976. I'm glad that my colleague JamesAndrewM was able to share the right answer to resolve your reconciliation issue.

 

Please know that assisting and providing the right resolution for our valued customers is our top priority. If you have any questions about QuickBooks, you can always drop by and post your concerns. We'll make sure to address that as soon as I can.

 

Also, I added this article to your reference when checking the latest updates about the product: The QuickBooks Blog.

 

We wish you a great day and a prosperous business!

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