Reconciling problem

Drill-down into the transaction and correct the amount, save and close, then reconcile.

It’s great to have you here, @MelanieScanlon81.

I’m here to help ensure your bank transactions are deposited to the correct bank accounts in your QuickBooks Online account. Let’s get started!

1. Click the Gear icon.
2. Choose Reconcile.
3. From the Account drop-down menu, choose the appropriate bank account.
4. Click the Resume reconciling button.
5. Locate the bank fee or interest income to open the transaction.
6. Click Edit.
7. Correct the Interest income entry:
   1. Go to the Add funds to this deposit section.
   2. Change the account from Bank to the Income account you use for bank interest.
8. Click Save.

That should do it! Please don’t hesitate to click the Reply button if you have other questions about reconciling your bank account in QuickBooks Online. I’m always here to help.

The original question indicated that it was the "amount" and not the "account" that was incorrect, which means that adding funds to the deposit is not the answer to the question. The amount needs to be corrected to reflect this was a deposit amount and not a payment amount to savings. They earned interest as opposed to paying interest as they would on a credit card account.