Setting Up A Bank Feed for QB Desktop

Hello AHess897

Thank you for connecting with the QuickBooks Community! Based on the credentials and your ability not to navigate to the User Management setting, the information may not be of the primary admin.  Please verify if you are entering the information correctly.

You can use the Customer Account Management Portal (CAMPs) for QuickBooks Desktop to confirm, manage or change any information about the Primary Admin (PA).

• Change, manage, or update your Intuit account with CAMPs

Please let me know if you were able to log on once verifying the PA in CAMPS. If you are still experiencing issues, reach back out to me, and we will tackle this from a different angle. Looking out for a response. See you in a few. 

I am having the same issue as the original poster. I have verified that I am logged in as Admin and when it asks for the Intuit login I am using the credential of the Primary Contact (I can't find anything about the Primary Admin in MAPS). 

I have attempted to add a bank feed from every login that we have and they all state that they aren't authorized. 

Thank you for your assistance.

Hi there, greg143. I'm here to ensure you can set up your bank feeds successfully.

Before anything else, please know that there are two types of users in QuickBooks Desktop: company and Intuit account users.

When the program asks for an Intuit login upon connecting your account, use the Intuit Account primary admin credentials, not the company primary admin, also known as the primary contact.

For more information, refer to this article: Primary admin role in QuickBooks Desktop.

Meanwhile, check out this article to guide you in setting up a bank feed: Discover the steps to link your bank account to Bank Feeds in QuickBooks Desktop.

I'm always available and ready to support you, greg143. Just let me know what you need, and I'll be more than happy to assist you in any way I can.