Hello, Haowoo. I appreciate the effort you’ve put into this. The best way to get this reviewed is to contact our live support team. They can provide real-time guidance on the next steps. Just press the Menu button and choose Help to get started.
For the time being, you can continue uploading your receipts via a web browser, so your tracking stays up-to-date.
Let me know if you have any other QuickBooks questions.