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ks-man
Level 3

Split Transfer for Chase Credit Card

I have a Chase Ink Preferred Credit Card with two authorized users.  In QuickBooks the two cards are treated like separate accounts.  Is there a way I can merge the two accounts in QuickBooks?  If not can I split the transfer transaction as right now it shows the full credit going to one of the cards so that card has a negative (credit) balance but the other card still has a positive (debit) balance when they should both be zero. 

 

Thanks.

Solved
Best answer August 17, 2017

Best Answers
Anonymous
Not applicable

Split Transfer for Chase Credit Card

Hi KS-Man, 

 

Would it work to use them as subaccounts of one?  In QuickBooks Online, you can create a single credit card account for the Chase Ink Preferred Credit Card and then list the two accounts that were previously created under it. 

 

 

2017-08-17_12-28-35.png

 

In the example above, note that the sub-accounts are slightly indented and the sum of the sub-accounts is represented by the main account.  The desktop version would work the same way. 

 

To create a parent account and change existing accounts to sub-accounts in QuickBooks Online:

1. Access the Chart of Accounts

     a. Click the Gear

     b. Under Lists choose All Lists

     c. Choose Chart of Accounts

 

2. Create the Parent account

     a. Click New at the top of the Chart of accounts

     b. Change the category type to Credit Card

     c. Change the Name field to something descriptive of the account. (my example has the name of the credit card)

     d. Click Save and Close

 

3. Change the old accounts into Sub-accounts

     a. Locate one of the original accounts

     b. Click the arrow next to View Register for that account. 

     c. Choose Edit

     d. Click the is sub-account checkbox

     e. In the drop-down box, choose the parent account created in step 2. 

     f. Click Save and Close

    g. Repeat the process for the other credit card account. 

 

I hope this helps, let me know if you get stuck at any point. 

 

-John

View solution in original post

14 Comments
Anonymous
Not applicable

Split Transfer for Chase Credit Card

Hi KS-Man, 

 

Would it work to use them as subaccounts of one?  In QuickBooks Online, you can create a single credit card account for the Chase Ink Preferred Credit Card and then list the two accounts that were previously created under it. 

 

 

2017-08-17_12-28-35.png

 

In the example above, note that the sub-accounts are slightly indented and the sum of the sub-accounts is represented by the main account.  The desktop version would work the same way. 

 

To create a parent account and change existing accounts to sub-accounts in QuickBooks Online:

1. Access the Chart of Accounts

     a. Click the Gear

     b. Under Lists choose All Lists

     c. Choose Chart of Accounts

 

2. Create the Parent account

     a. Click New at the top of the Chart of accounts

     b. Change the category type to Credit Card

     c. Change the Name field to something descriptive of the account. (my example has the name of the credit card)

     d. Click Save and Close

 

3. Change the old accounts into Sub-accounts

     a. Locate one of the original accounts

     b. Click the arrow next to View Register for that account. 

     c. Choose Edit

     d. Click the is sub-account checkbox

     e. In the drop-down box, choose the parent account created in step 2. 

     f. Click Save and Close

    g. Repeat the process for the other credit card account. 

 

I hope this helps, let me know if you get stuck at any point. 

 

-John

View solution in original post

ks-man
Level 3

Split Transfer for Chase Credit Card

That worked great!  Thanks very much for the detailed instructions.

ks-man
Level 3

Split Transfer for Chase Credit Card

After further review I actually see that this didn't solve the problem the way I thought.  In the Chart of Accounts I can see that both are subaccounts but if I look at the Banking Tab it still shows each as having their own individual balance.  Chase ink capture.JPG

 

 

vpcontroller
Level 11

Split Transfer for Chase Credit Card

@ks-man

@Anonymous

 

"If not can I split the transfer transaction as right now it shows the full credit going to one of the cards"

 

Currently, you can't split the transfer transaction. However, you can always switch "Transfer" radio button to "Add" radio button and then split it from the "For Review" section of the bank feed. Normally, you want to do this from the main account like checking account (if you're transferring from checking to credit card accounts). Another option is to create manual "Expense" transaction (create "+'sign > vendor > expense) and select bank account and under account section, split payment to those credit card accounts. And then, just select green MATCH at the at the bank feed.

 

Hope this helps!

ks-man
Level 3

Split Transfer for Chase Credit Card

The more I work with this, the more frustrated I get.  I'm not sure if the issue is with QuickBooks or Chase.  From the Chase website it looks like everything gets merged to the top level for the account (balance of 9,875.78).  However in QuickBooks it is keeping everything separate (two individual accounts with balances of 8,502.79 and 1,372.99).  I'd like to see everything merged together in QuickBooks however when I set them up as subaccounts of a different Master Account it still kept them separate as you can see in my earlier graphic.  I'm guessing I'm not the first person with the Chase Business Ink card with more than one authorized user.  How do other people get around this?

 

Thanks for all of the help.

 

chase 4.jpg

 

 

 

 chase 3.jpg

 

lynda
Community Champion

Split Transfer for Chase Credit Card

I do what @Anonymous does as described in this post.  Then when you pay it, split the payment so that all of the separate parts (sub accts) of the whole zero out.  You reconcile the parent acct.

booksbyschmidt
Level 2

Split Transfer for Chase Credit Card

did you ever get anywhere with this.....I'm going through this now with the same issue.  File came from QBDT where there was 1 COA for all credit card transactions....But I want to use QBO Bank feeds obviously but can't seem to figure how to set it up in COA and connecting the accounts. 

ssingh02
Level 1

Split Transfer for Chase Credit Card

Still no answer for this? Can a someone working at Quickbooks please chime in on this one as this is a problem for a lot of people.

cocoburgllc
Level 1

Split Transfer for Chase Credit Card

Which @Anonymous post are you referring to? He has a lot!

bkostrander
Level 1

Split Transfer for Chase Credit Card

I'm having the same problem.  Cannot get it to work correctly, like the other credit cards do when there is more than one card associated with the account.

qbteachmt
Level 15

Split Transfer for Chase Credit Card

Make your own entry: It is a Check Expense and in the details, split and allocate per Credit Card account name and amount. The One Checking entry will be matched for banking download. The Credit Card Download will match the Total, and it doesn't have to match each Portion, as long as the total is the same.

 

Or, once you see the total is posted, make individual Transfers, so that you move and Split the payment, from Parent to each Subaccount. You are not changing any total values; you are just reallocating.

litypark
Level 1

Split Transfer for Chase Credit Card

I'm going through this exact issue and I've scoured the internet all day looking for a better solution than creating sub accounts for all the users. It's a lot of work to make 1+1=2. Is there really no way to have one account that shows all transactions?

ShiellaGraceA
QuickBooks Team

Split Transfer for Chase Credit Card

Hello litypark,

 

At the moment, you'll need to create a sub-account to view the transaction.

 

You might want to check out this article for details: About bank or credit card subaccount setup.

 

If you need anything else, please let me know. 

bkostrander
Level 1

Split Transfer for Chase Credit Card

Thank you!

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