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yamilmoya32
Level 1

Theres is a pending transaction at a RaceTrac gas station from May which is 4 months ago still pending. It hasn't cleared

 
1 Comment 1
MoiraskyeT
QuickBooks Team

Theres is a pending transaction at a RaceTrac gas station from May which is 4 months ago still pending. It hasn't cleared

Let's verify the reason of your pending transactions, @yamilmoya32. To determine how we can resolve this issue.

 

First, please confirm with your bank whether the transactions have cleared. Check your bank statement, if available, to find the exact date and amount, and see if the transaction is also recorded in QuickBooks Online (QBO).

 

Next, check the For Review tab and Categorized tabs in QBO to see if the transaction is listed there.

 

Here's how:

 

  1. Sign in to your QBO account.
  2. Go to the Accounting section.
  3. Select Bank transactions.

 

At that point, you can either exclude or categorize/ match your pending transactions appropriately.

 

Let us know if you need any further assistance after verifying these details. We're always here for you.

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