Transfers from my business checking to my business savings account are not showing up in the Banking section, so my balances are off?
Instead of giving me a repeat of the FAQ, maybe own up to the fact that QBO is having serious issues importing info from Bank of America. My business is literally paralyzed while I'm losing time and money trying to figure out why your service doesn't work. I was on with tech support for over 6 hours today and no one could tell me anything. It's a new account, it's Bank of America--it is the simplest set up possible and it still fails to perform one of its two primary functions.
We understand how different it is not having this function as expected. An investigation ticket is already raised and the engineers are aware of the problem.
Our team is working on identifying the root cause to provide a solution as soon as possible. Every customer affected by this banking issue is advised to contact our Customer Care Team to add their account to INV-39183. By doing so, you’ll be notified of any updates regarding the status via email.
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