Unable to access banking data

ValMorel · ‎August 29, 2020

I downloaded my bank transactions as usual this morning. Not sure what I might have done, but now I cannot get Bank Feeds Center to open. When I click the "Banking" tab at the top, scroll down to "Bank Feeds", then click "Bank Feeds Center", nothing happens.

Also, I am unable to open individual bank accounts. I go to the "Banking" tab at the top, scroll down to "Use Register", then choose the account I want to open, nothing happens.

I tried restarting QuickBooks and restarting my computer, but I'm still having the same issues. Any suggestions?

MaryAnn_E · ‎August 29, 2020

Hi there, @ValMorel.

Allow me to step in for a moment and help fix the error you're getting when accessing your Bank register.

Let's update your QuickBooks to the latest release. This will help you download the changes, improvements, and fixes that were made to QuickBooks. Here's how:

Go to the Help menu at the top, then pick Update QuickBooks Desktop on the drop-down.
Select the Update Now tab, then check the box next to Reset Update.
Click Get Updates.

For your reference, you may visit this article: Update QuickBooks Desktop to the latest release.

Please update me as to how things go. Rest assured, I'll still be here to help you out!

BigRedConsulting · ‎September 01, 2020

Yes, many people are suddenly seeing this. It does not appear to have anything to do with your company file. When a user sees this it happens in all their files.

On another thread, customers are posting that running QuickBooks with administrator privileges makes it work again.

Right click the QB icon and pick Run as administrator:

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