Undeposited Funds is not showing up in my deposit to drop down menu. how do I get it to show up?

I'm here to help you locate your Undeposited Funds account,@essentialhauling.

The Undeposited Funds account is a default account automatically created by QuickBooks Online. It could be that the account was renamed which is why you can't find it in the Receive Payment deposit to drop-down. Here's how:

1. Go to the Gear icon and select Chart of Accounts.

2. Find the Undeposited Funds from the Detail Type column (there can only be one undeposited fund in QuickBooks Online).

3. Once you find it, click the drop-down arrow and select Edit.

4. Update the name according to your preference.

5. Click on Save and close.

For additional information on this account, I recommend checking out this article: How to Use the Undeposited Funds Account to Receive Payments in QuickBooks Online.

Lastly, here are helpful articles you can read for ideas to help manage your sales in QuickBooks: Sales and Customers for QuickBooks Online.

Please reach back to me if you have any other additional questions concerning the Undeposited Funds account. I'm always here to keep helping.

Hi, @essentialhauling.

Hope you're doing great. I wanted to see how everything is going about the undeposited funds not showing up in the deposit to drop-down you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

In my chart of accountw there are undeposited funds.  But, when I click on make deposits they are not there.

Hey there, @Belinda64. 

I appreciate you joining in on this thread. 

Can you provide me with a screenshot to review this further? 

In the meantime, look over this guide and make sure you're doing the steps listed: Deposit payments into the Undeposited Funds account in QBO. 

I'll be waiting for your response! 

@Belinda64 

That's because you can't make a Bank Deposit to Undeposited Funds (UF).   A Bank Deposit happens after putting payments into UF, not before.  The check/payment you received can be put into UF with a sales receipt, payment receipt from an invoice, journal entry, and some other transactions that I'm probably forgetting.  What exactly are you trying to record?