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liesljudah
Level 1

updating bank transactions error 530

For the past two weeks I have not been able to update our accounts. I receive an error code 530 sometimes but most of the time it says everything is fine. I have walked through to fix it with both Twinstar Credit Union and QBOline and so far have not found a way to make it work. I am currently just manually doing it by downloading transactions then uploading them. This is cumbersome and would like to go back to how it was automatic! Has anyone found a fix for this when all the troubleshooting steps come up short?

2 Comments 2
RheaMaeH
QuickBooks Team

updating bank transactions error 530

Our primary objective is to ensure you have a seamless experience with QuickBooks Online, and we're committed to addressing any challenges you may face, liesljudah. Let me direct you to the appropriate support team to help you update your bank account.

 

We have received similar reports of users facing error 530 when trying to update their accounts with Twinstar Credit Union, and this issue has been marked as resolved. However, since you're still encountering this error, I recommend you contact our support team for a thorough investigation. This will allow us to determine the root cause of the issue and suggest the best course of action for resolution.

 

Here's how:

 

  1. Log in to your QBO account.
  2. Click (?) Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Type a summary of your concern and click Continue.
  5. Choose a way to connect with us: select Start a Chat or Get a Callback.

 

In the meantime, you can continue manually uploading your bank transactions using a CSV file. Once the transactions have been downloaded from your bank feeds, exclude them to avoid duplicates.

 

Additionally, I’ve included an article that can help ensure your QBO accounts align with your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

Please keep me updated on your progress with this banking issue. If you have any further questions, don’t hesitate to reach out. We’re always here to help.

Chrea
Level 4

updating bank transactions error 530

@liesljudah 

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