We appreciate you providing the error you received, yarrow.
It's indeed essential to upload your transactions in the program to keep your record accurate in QuickBooks Self-Employed. With this, I'll share some steps to help you overcome the error when importing your CSV files.
Usually, this error occurs due to incorrect mapping or formatting. Hence, I recommend reviewing your CSV file to ensure it follows the format accepted by QuickBooks.
You can create a 3-column or 4-column format with the help of this article: Format CSV files in Excel to get bank transactions into QuickBooks.
However, utilize a private browser if the issue persists to prevent corrupted cache file discrepancies by refreshing the website's preferences. You can proceed to these keyboard shortcuts depending on your browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Once done, clear the cache on your regular browser. Also, please note about the system-supported browser for the best and most secure experience.
On the other hand, you can connect with our support if you need further assistance every Monday to Friday from 6 AM to 6 PM and Saturday from 6 AM to 3 PM PT.
Moreover, you might want to review this material for guidance on organizing your transactions accordingly: Categorize transactions in QuickBooks Self-Employed.
Feel free to inform us in the Community if you have additional questions about importing transactions or other related concerns in QuickBooks Self-Employed. We're here to lend a hand.
