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KarenF
Level 1

When adding bank imported deposits I keep getting the error "Select a bank account for this deposit"

I have imported the bank activity, but when I go to add the transaction I get the error to "select a bank account for this deposit."  The deposit  account is my bank account and the received from account is set to undeposited funds.  What is wrong here?

3 Comments 3
Kendra H
QuickBooks Team

When adding bank imported deposits I keep getting the error "Select a bank account for this deposit"

Good afternoon, @KarenF

 

I want to help you link your deposit to the right account. Can you specify what bank you're trying to link to the deposit? This way, I'll be able to provide you with the right solution. I'd appreciate any additional information. 

 

Also, you can visit our Banking and bank feeds page to learn some tips on managing your bank feeds in QuickBooks Online. 

 

I look forward to chatting with you soon. I'm always here to lend a hand. Take care!

KarenF
Level 1

When adding bank imported deposits I keep getting the error "Select a bank account for this deposit"

I am working with Chase bank.

MariaSoledadG
QuickBooks Team

When adding bank imported deposits I keep getting the error "Select a bank account for this deposit"

Hi, KarenF.

 

You'll want to make sure that you've selected an income account when recording a deposit. Let me guide you with the steps.

  1. Click the + New icon.
  2. Select Bank Deposit.
  3. Fill in the correct information such as the Accounts, Received from, Description, and Amount column.
    deposit123.PNG
  4. Click Save and close.

Please check this article for detailed steps: Record And Make Bank Deposits in QuickBooks Online.

 

For future reference, you can visit this article if you have QuickBooks Payments account: Record Payments Deposits And Fees in QuickBooks Online.

 

Let me know if you're referring to something else. I'll always be here to help.

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