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jassoaes
Level 1

When drilling down on a number in an income statement, why do transactions made by credit card not show anything in the memo line, but transactions made by check do?

Click on an expense shown in an income statement, and you get a set of transactions making up that number. If the transaction is from a check, the memo appears. If the transaction is from a credit card, the memo does not, requiring you to go a level deeper.
1 Comment 1
GenmarieM
QuickBooks Team

When drilling down on a number in an income statement, why do transactions made by credit card not show anything in the memo line, but transactions made by check do?

It's great having you here in the Community, jassoaes! Let me provide some insights about the missing memo/description of your credit card transactions when running a report.

 

To ensure that your transactions are clearly represented in your reports, it is important to enter the relevant details under the Description column for each transaction. This column is specifically designed to capture essential information about the nature of the transaction, making it easier for you to track your spending and understand your financial activities at a glance.

 

However, if you mistakenly enter details in the Memo field instead of the Description column, those details will not appear in your report. The Memo field serves a different purpose; it is often used for personal notes or reminders not intended for formal reporting. Therefore, relying on this field for important transaction details can lead to confusion and incomplete records.

 

Please see the photo below for reference:

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Moreover, I'm adding this article as your reference in personalizing your reports to your preference: Customize reports in QuickBooks Online.

 

I hope this post finds you well and let us know if you have other questions about memo fields, reports, and other QuickBooks-related concerns. We are always here to lend a hand at any time.

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