Transactions can be missing due to logging into a different company or the app not meeting QuickBooks mobile system requirements, Zander. I appreciate you for trying to troubleshoot to delete and reinstall it.
To quickly locate the transactions, ensure you're logged into the correct QuickBooks company. It can be you're logging in to a different account or a new company. If this is the case, use the Switch icon on the upper left to check.
Then if you're already in the right company, let's ensure your device is running iOS 11.1 or newer. This helps ensure seamless performance, allowing you to view invoices and payment transactions and link bank accounts without buffering issues.
If your device is compatible but the issue persists, log into QuickBooks via a supported browser in the meantime like Chrome, Edge, or Safari for iOS. For more details about the QuickBooks system-compatible programs, this article will be your reference: System requirements for QuickBooks Online products.
Then contact our Live Support by logging into your QuickBooks account via a web browser and following the steps below for an account mobile app issue review:
- Click the Question mark icon on the upper right.
- Go to the Search tab and type 'contact us.'
- Select Contact Us.
- Enter your concern.
- Choose either Chat or Callback.
Please comment to let us know of any updates or if you have further concerns.
