Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello, debsforest-yahoo.
I'm here to help but I need more details from you regarding the balance forward amounts.
Are you creating a customer statement regarding their current balance and such? Or are you running a report about your customer balances?
I'd appreciate more details about this issue so I can lay down the steps to help you out.
Looking forward to your reply.
I am looking at the P & L and it put all my balance forward balances for customers amounts owed in their entry into QBO into the late charges account. What steps do I need to get those balances into where? A/R or what account do those go into. If I go to the customer record and try to change the account it zero's out the amount.
Thanks for getting back in the Community, @debsforest-yahoo.
I want to help you, but I need more details to discern your concern better. Can you add a screenshot? Also, did you use any third-party applications?
I've attached this video tutorial for depth insights about profit and loss: Understanding Profit & Loss Statement.
Hit the Reply button below when you have those details ready for me. We’ll be here to help. Always take care!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here