My wife received a 1099k from a place she sells online. The numbers on the 1099k were wildly off from what Quickbooks was reporting. She's terrible about reconciliation and upkeep and I hadn't been into her books in some time so I decided to have look. I began reconciling month by month, and all was well until I hit mid-January of last year. Quickbooks was missing a ton of transactions from that date onward. Her connected checking account did not show anything else to import and she had no excluded transactions. I've taken the following actions:
1. I logged into her bank account and manually downloaded mid-January 2023 through mid-February 2023 in QBO format. Imported that file into Quickbooks with a "import successful" message. Still missing those transactions.
2. From her bank account, manually downloaded the same period, this time in CSV format. I verified that the transactions in question were indeed included in the CSV file and they were. Imported that file and got a "import successful" message. Still missing the transactions.
3. Created a new checking account in her Quickbooks and connected the bank to it. It downloaded through "money in" "money out" progress bars, and I got a success message. The transactions in question were missing from that account as well.
4. My last effort was that I created a new Quickbooks company inside of my Intuit account(separate from hers), so this is an entirely different Intuit account. I subscribed and created a new company. Created her checking account and connected it to her bank. Performed the full transaction download and guess what? Still missing the transactions.
What in the world could be going on here? I do not have the time to manually enter hundreds of transactions.
