Why can't I update my Company Profile for Billpay within Quickbooks online? This functionality really needs to be added!!

Allow me to route you to the right support, @sara46.

To update your company profile for Online Bill pay, you'll have to go to Billpay.com. This way, you'll easily update the payment email address and the primary address.

Also, you may want to consider reading the Frequently Asked Questions (FAQs) about Billpayto more about its benefits in your business.

I've also included an article wherein you'll learn the latest updates for Online Bill Pay to make it hassle-free for you to pay bills anytime: Online Bill Pay updates.

Know that I'll be around if you have additional questions about Online Bill pay. Have a great day!

And how do you do it, if you setup the Bill.com account in QB, because you can't log into Bill.com

Hello there, Trying2Get Paid.

Since your Bill.com account was created within QuickBooks Online, I'd recommend contacting our Customer Care Team about this. They can pull up your account and review the details. They can also coordinate with the Bill.com support on how you can update your company information.

1. Click Help in the upper-right corner and select Contact Us.
2. Enter the details of your concern and click Let's talk.
3. Select how you want to reach them.
4. Enter the necessary information to complete your request.

Or

1. Click Help in the upper-right corner and type Talk to a human.
2. Type I still need a human and another options will appear.
3. Type those phrases repeatedly until you get this response:
   OK. Here’s a shortcut to connect with my humans.
4. Click the Contact us link and select how you want to reach them.
5. Enter the necessary details to complete your request.

You can visit this link to see any updates regarding the Online Bill Pay: Online Bill Pay updates.

Feel free to get back to us if you need anything else. Have a great day!

@Trying2Get Paid 

Create a MP account and try connecting it to your QBO account as workaround.

https:// melio.grsm.io/quickbooks