Why does QBO automatically change the payee and account for all checks in the bank feeds when I change it for one?
I am reviewing the bank feeds, and I have checks that auto default to the payee and account. So I need to change the check payee and account. Once I put the correct payee and account, QBO changes it for all checks, even those I have updated. There has to be a way to turn this off or to stop this as I am doing a lot of rework and it is SO frustrating.
Why does QBO automatically change the payee and account for all checks in the bank feeds when I change it for one?
I understand how inconvenient it is to redo your work. Updating the payee and account on one entry does not affect others. This unexpected behavior could be caused by the accumulated cache in your browser. To rule this out, you can categorize your transactions using an incognito window or another browser.
Let us know if you have additional concerns. We’re here to help.
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