Hello there, finance. I'm here to provide details about the Amazon transactions not matching with your Amazon's Commence channel.
If you're referring to the actual matching of transactions in QuickBooks Online (QBO), here are some reasons they don't match.
- The payees, amounts, or dates don't match.
- The transaction is older than six months.
- The payment has been reconciled.
- The record is already matched to another transaction.
- Multiple currencies are involved, and the exchange rate has shifted significantly, making the amounts very different.
That said, I recommend reviewing these criteria and comparing them to the transactions that need to be matched. Then, make the necessary changes to successfully match them.
On the other hand, if you're referring that the two transactions not identical, this could be due to fees deducted at the time of downloading bank transactions or the involvement of foreign currency. Please note that QBO is only a receiver of what data Amazon forwards to QBO.
Further information about your concern is appreciated for us to provide a more targeted resolution.
Additionally, please ensure to reconcile your accounts to keep them accurate and up-to-date.
Let us know if you have other concerns about matching your transactions in QBO. We're here to help you in any way we can.
