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Gftrucking21
Level 2

Why was I told by a QB REPRESENTATIVE that my 2nd deposit was to be in my account today and now it's in review? What is QB problem with me? how do I close everything?

My 1st deposit was on hold. I asked if this was going to happen with my second deposit and QB REP "Jan Darryl " said no. It was to be deposit today. Now it's in review as well. This is messed up. I'm done with qb forever. You people are ruining lives. This in no way is fraudulent, illegal, suspicious transactions. He under paid for the 1st transaction I charged him the difference end of story. I have a driver dependant on this money. He Is stranded away from home and family and I can only tell him sorry QB is holding onto your fuel money for no reason at all. Thanks QB for ruining lives.
2 Comments 2
LollyNino_C
QuickBooks Team

Why was I told by a QB REPRESENTATIVE that my 2nd deposit was to be in my account today and now it's in review? What is QB problem with me? how do I close everything?

Hello there, @Gftrucking21

 

First, I want to thank you for sharing your experience here in the community. 

 

I understand that having your funds on hold can be disruptive to your business, especially when there is a lack of clarity around the cause. In order for our Merchant Services team to assess your account and support experiences thus far and take any action if necessary, I've filed a formal complaint on your behalf with them. They might get in touch with you to ask for more details.

 

Thank you for your patience as we focus to ensure your funds are available as soon as possible.

Gftrucking21
Level 2

Why was I told by a QB REPRESENTATIVE that my 2nd deposit was to be in my account today and now it's in review? What is QB problem with me? how do I close everything?

I find it quite ironic that every single time I get a customer service rep from QuickBooks email me to say they are sorry and that they take customer's concerns and complaints as a top priority, yet nobody seems to have an answer as to any of my questions, and I am sure that the more rude I get with these, the longer it will take for my deposit to hit my account.  Its whatever, because I have a ton of time on my hands since my driver is stranded somewhere and I can't get work for him because I don't have MONEY that was suppose to hit his QB Debit card, to fuel up his truck.... I can continue to harass you people, I will go to no lengths or distances to make every single liar working for QuickBooks feel miserable and want to die instead of dealing with me; until I am paid. Yo0u didn't take any time at all gathering your fees from MY MONEY but how is it fair that I can't touch any part of my hard earned money because your greedy hand won't let go of it. What the hell did you do to earn this deposit? You all are going to burn. Just keep dancing around the questions that I ask... The only fraudulent or suspicious acts on my account are with you people. NOT MY CUSTOMER, and NOT ME.  BUT LET ME SHOW YOU HOW SOMETHING IS DONE BY ANSWERING A QUESTION YOU ASKED ME:  YOU ASKJED IF THIS POST ANSWERED MY QUESTION?  MY ANSWER IS FUUUUCCCCKKK NNOOO IT ABSOLUTELY DID NOT, IT ONLY FUELED THE FIRE MORE.... WASTE OF SPACE WORTHLESS PIECES OF GARBAGE, GO FUCCCCKKKK YOURSELF

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