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lavishhairs
Level 1

Why wont my bank info import

 
2 Comments 2
Chrea
Level 8

Why wont my bank info import

Try opening your QBO account on any private/incognito browser.

BabyB
QuickBooks Team

Why wont my bank info import

I'm here to explain further why your bank information isn't showing in QuickBooks (QB), Lavishhairs.

 

If you're referring to the bank details in your bank transactions tab, you have to make sure that you check the box to show bank details under the transaction details. Below are the steps to do this:

  1. Go to Transactions.
  2. Under Bank transactions tab, click the gear icon.
  3. Scroll down to Transaction details and check show bank details.

 

Furthermore, QB is dependent on the information provided by your bank, which is the only data displayed in QB. If specific transaction details are available on your bank's website, you can manually upload them into QB. Before doing so, please ensure that you exclude the transactions that lack sufficient details to avoid creating duplicates. For guidance, please refer to this article on how to manually upload transactions into QuickBooks Online.

 

You can also check this article if you have issues when you manually upload bank transactions into QB.

 

Stay connected with the Community if you have further questions about your bank transactions. We're ready to help.

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