Let's try adding a transaction through a private browser, suzannechivari.
This will help rule out the possibility of a webpage issue. I'll show you how.
You can refer to these shortcut keys:
- Press Ctrl + Shift + P for Internet Explorer or Firefox.
- Press Ctrl + Shift + N for Chrome.
- Hold down Command + Shift + N for Safari.
If it works, then go back to your regular browser and clear the cache. Otherwise, let's try switching to other supported browsers if the issue persists.
You can also download transactions directly from your bank. QuickBooks Self-Employed (QBSE) adds downloaded transactions to your account once you categorize them.
Reach out to us on how things go. We'll be here to keep helping. Have a good one.
