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7 helpful votes

Error: You can't connect a bank because you're using all 250 accounts

When trying to add a new connection to your bank account, you will see the following error(s):

What's happening

Creating a new connection to a bank in QuickBooks Online requires a new or existing account in the Chart of Accounts. If you are over the usage limit for the Chart of Accounts, you will not be able to manually add a new account.

This is a temporary limitation and should be resolved in June 2019.  The account created by connecting a new bank will be added by QuickBooks Services and will not count towards your limit.

What can I do until then?

There are two options for a work around until the fix is released:

  1. Connect the bank to an existing account.
  2. Inactivate accounts to get below the usage limit requirement and then add the new bank account.

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