When trying to add a new connection to your bank account, you will see the following error(s):
Creating a new connection to a bank in QuickBooks Online requires a new or existing account in the Chart of Accounts. If you are over the usage limit for the Chart of Accounts, you will not be able to manually add a new account.
This is a temporary limitation and should be resolved in June 2019. The account created by connecting a new bank will be added by QuickBooks Services and will not count towards your limit.
What can I do until then?
There are two options for a work around until the fix is released:
- Connect the bank to an existing account.
- Inactivate accounts to get below the usage limit requirement and then add the new bank account.