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Admin336
Level 1

Advance Inventory - use of scanner with Inventory Management App for android OS

Why doesn't Intuit provide an updated list of devices compatible with their Inventory management system for android OS? They still list Zebra TC20 that has been discontinued since 2021, it's replacement TC21 will be discontinued this month (Jan 2025).

QuickBooks community has been posting about unable to make TC21 work with the Android Inventory Management app.

My question to the community is: Has anyone been able to install Inventory Management on Zebra TC22 (TC21 replacement for 2025)? how it is working and can you give us some tips on installation process?

 

1 Comment 1
ShyMae
QuickBooks Team

Advance Inventory - use of scanner with Inventory Management App for android OS

Hello, Admin. While we wait for others to join the discussion and share their experiences with the installation process, I'll route you to our QuickBooks Desktop live support team. They can provide detailed information on whether installing Inventory Management on the Zebra TC22 is feasible.

 

Currently, our supported mobile barcode scanner devices are the Zebra TC21 and TC26. There are also some devices that have been discontinued by the manufacturer but are still supported. For more details, check out this article: Setup and use the Warehouse Manager in QuickBooks Desktop mobile.

 

To gain further information about the latest barcode scanner and the installation process, I recommend contacting our QuickBooks live support team. Our experts are well-equipped to guide you toward your goal and can verify the feasibility of installing Inventory Management on the Zebra TC22.

 

Here's how to reach them:

 

  1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
  2. Select Contact Us.
  3. Type a short description of your issue and concern in the box provided, then click Continue.
  4. Sign in to your Intuit account, select Continue, and then Continue with my account.
  5. You'll receive a single-use code in your email; enter the code and select Continue.
  6. Select Have us call you.
     

 

Moreover, you can check out this resource for future reference when selecting items for a sales order: Pick tab in Sales Order Fulfillment.

 

Connecting with our QuickBooks Desktop live support team will help you navigate the installation process for the Zebra TC22 effectively. It's our goal to help you streamline your operations effectively, so if you encounter bumps along the way, let us know.

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