In QuickBooks Online Payroll, it's not possible to change banks if you have pending tax payments. This is important to ensure that when you do change your bank account, the process works properly and the payroll money comes from the right account.
Also, if your payments are dated for today's date or earlier, ensure that the old bank account is funded. On the other hand, if your payment is scheduled after today's date, I suggest contacting our support team again for assistance with handling these payments.
Here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select or type Contact Us.
- Enter your concern, then select Let's talk.
- Choose Start a chat with a support expert.
Please let us know if you have additional concerns regarding changing your bank account in QuickBooks Online Payroll. The Community is always ready to back you up.
