I appreciate you for reaching out to the Community, Nates.
Providing some information will be helpful for us to identify the problem and give you the best possible solution. You can just click the reply button for you to do so. Additionally, please know that revealing details about you, such as your name, is not advisable.
Furthermore, you can utilize our self-help articles to see some related posts or you may also use this as your future reference.
The Community is always here to provide the help that you need. Just post or comment down below for us to assist you with your concern.
