I recognize the significance of having a comprehensive breakdown of actual costs in the estimated versus actual cost report. I appreciate you bringing this to our attention, Cmroffice. I am here to ensure every aspect of your financial reporting is clear and precise.
You are right. QuickBooks Online should allow users to view the detailed breakdown of actual costs by clicking on the amounts. It seems you are encountering an issue with this feature.
When QuickBooks isn't behaving as expected, I recommend using a private or incognito window to rule out errors or glitches.
You can use the following keyboard shortcuts depending on your browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N

If the above method works well, you can switch to your usual browser and clear your browsing history. Alternatively, you can use other compatible browsers for the best and most secure experience and ensure a stable internet connection to access QuickBooks Online.
In addition, consider exploring these valuable articles to enhance your sales transactions and management reports in QuickBooks Online, which will provide you with increased clarity on your business performance:
Together, we will explore solutions to ensure everything is in place for accurate and accessible reporting. If you have further questions or require additional assistance, we are always available to help.