I'm glad to see you in the Community, Derrick2024.
Tracking mileage for financial reporting can be critical. Let's work together to troubleshoot the issue so that you can focus on your business.
First, ensure that the file is saved on your Local C Drive and that you're not on remote access. Then, run QuickBooks Desktop as an administrator.
- Locate QuickBooks Desktop on your computer.
- Right-click on the program.
- Choose Run as administrator.
If the issue persists, I recommend reaching out to our support team. They can review your account in a secure environment and conduct further investigation regarding your concern.
Here's a step-by-step guide on how to reach us:
- In your QuickBooks Desktop program, go to the Help menu. Then, click QuickBooks Desktop Help.
- Click the Contact Us link at the bottom in the Have a Question window.
- From the Contact Us page, select any topic.
- Under the Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.
Our support hours for QuickBooks Desktop Pro and Premier are Monday to Friday, from 6 AM to 6 PM. For Enterprise, assistance is available 24/7.
I'm leaving you a helpful article on tracking mileage in QuickBooks Desktop for your reference once everything runs smoothly: Set up mileage tracking.
To get a comprehensive overview of your business, feel free to check out our help articles on creating and managing reports here.
If you have any other questions about tracking mileage in QuickBooks, please let me know in the comment section below. I'm always here to assist you.
