I appreciate your patience in trying to resolve the error you've been encountering, Pdcpa2025. Please keep in mind that a Journal Entry is not considered a valid payroll transaction, which is why it has caused discrepancies in your payroll reports for 2022. Therefore, it’s important to recreate deleted paychecks as paychecks to ensure your payroll records remain intact, especially for tax purposes.
To resolve the error, you'll need to send the modified direct deposit to our system to ensure proper syncing. Rest assured, this will not impact your payroll reports or external matters, as long as the transaction is accurately recreated down to the last cent.
Let’s start by voiding the affected transaction to clear it from the system. Before you proceed, please ensure to take a screenshot of the transaction to preserve its details for accurate recreation.
Next, you'll need to send the voided paychecks to the system to sync everything. Here's how:
- Navigate to the Employees menu, then select Send Payroll Data.
- In the Items to Send section, make sure the direct deposit amount is zero.
- Click Send.
- Enter your payroll PIN, then select OK.
After you've sent the voided paychecks, you'll need to recreate them to ensure your payroll records remain accurate and up to date.
Once everything is good, you can then proceed to migrate your QuickBooks Desktop file to QuickBooks Online.
Additionally, remember to categorize your transaction to keep them well organized.
If you have any further concerns, please don't hesitate to let us know by replying to this post. The Community is here to support you always!
