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I'm stuck at any issue I'm trying to connect to the files hosted on my server i get the error that my QuickBooks software can't communicate due to firewall issues as the screenshot attached then i ran the QuickBooks doctor file on my service i got 2 errors.
Hosting Mode is OFF.
* QBDBMgrN not running on this computer.
Kindly help me so that i can resolve it.
I've got you covered, mburh. We can rectify the error you received to get you back to business with QuickBooks Desktop (QBDT).
The error usually means your network firewall is interrupting the connection. Here's how to fix firewall errors so you can get back to work. Before we start, let's secure a backup of your company file to reinstate your accounting data if you ever run into a problem with it. After that, download QuickBooks Tool Hub and run QuickBooks File Doctor to run a mini repair of your server and firewall. Here's how:
Once done, run QuickBooks File Doctor by referring to Step 3: Run QuickBooks File Doctor in this article: Fix company file and network issues with QuickBooks File Doctor.
If you're still seeing an error after following the steps above, proceed to update your QuickBooks to the latest release. If you get the same error, proceed with the suggested fixes from Step 3: Check your firewall settings to Step 6: Turn off hosting on your workstations if needed in this article: How to fix "Error: Cannot communicate with the company file due to firewall"
If you require any additional assistance with your company file, please don't hesitate to inform me. The Community is always ready to support you. Take care!
Tried all of these none of them is working.
kindly help me out
Hello there. Allow me to route you to the appropriate support.
I want to assist you here promptly. However, since the error persists even after performing the steps my previous colleague provided, I suggest contacting our support team, for they have the necessary tools to investigate this further.
Here's how to contact QuickBooks Desktop support for (Windows):
Moreover, if you're not using Windows, please check this article for further reference: Contact QuickBooks Desktop.
Furthermore, feel free to visit our Support page, which contains resources, video tutorials, and tips to manage your company files should you encounter challenges in the future.
Let me know if you need further assistance accessing your company file or other QuickBooks-related concerns. Keep safe.
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