Hi, nshang80.
I can provide you with some information about access rights in QuickBooks.
You'll need to login as the Master Admin of the account to access the W-2 form. Or, you may want to ask the Master Admin of the account to check your user access rights in QuickBooks Online.
Here’s what the Master Admin needs to do:
- Click the Gear icon and select Manage Users.
- Highlight the user's name, click Edit.
- Under Edit user settings, go to User type.
- Under Limited, make sure to select the correct option to access the payroll reports and forms.
- Hit Save.
After that, try accessing the form again. You can get more insights about user's access right with these articles:
You can always get back to me if you have any other concerns. I'm here to prove you extra help.