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mwilt1
Level 1

adjust payroll liabilities qbo

Has anyone found a work around for the fact that QBO ridiculously does not allow adjustments to payroll liabilities. The recommendation is to contact support but everything that I have read says that is a useless process. This is one more reason why I think QBO is a STUPID program. The more I dig into this the more I find issues.

6 Comments 6
IrishNinoJ
QuickBooks Team

adjust payroll liabilities qbo

I recognize the importance of addressing payroll liabilities for your business, mwilt1.

 

I recommend contacting our Payroll Support Team. They have the tools to access your account in a secure environment and can conduct a thorough investigation.

 

On the other hand, the ability to make adjustments in payroll liabilities is currently unavailable. With this, I recommend sending feedback to our product developers. This way, they can further review which parts of the program need enhancements and consider adding them to future updates.

 

Here's how to submit feedback to QBO:

  1. Select Settings, then Feedback.
  2. Enter your comments or product suggestions.
  3. Then select Next to submit feedback.

 

Once submitted, you can track your feature request through QBO Feature Requests website.

 

In case you need some related articles in managing your account, visit our Community Help Articles hub

 

I'll keep an eye out for your reply. If you have further questions about the adjusting payroll liabilities or any QuickBooks-related concerns, feel free to include them in the comments. We're here to assist you 24/7.

SandiCPA
Level 1

adjust payroll liabilities qbo

YES!  Finally got an agent who was able to help.  There is a Non-Posting Transaction you can do to adjust liabilities.  Go to the payroll center and payroll taxes and click on resources.  Record tax payments (prior tax history).  Record a payment for what you need to adjust.  Does not hit bank account, liabilities or expenses.

SashaMC
Moderator

adjust payroll liabilities qbo

Hey SandiCPA!

 

I am so happy one of our agents was able to help you! If you have any other questions, please let us know. Take care. 

dbjmg
Level 2

adjust payroll liabilities qbo

Thank you sooo much for posting this!!! I am secondary proof that this works like the Liabilities Adjustment in the old desktop version! I just switched to QBO from using a very old desktop version.

Toinette Banks
Level 1

adjust payroll liabilities qbo

I have tried this and after I've posted the "adjusting payment" for the period, it will not let me post the actual payment due because it says a payment has already been made and I will need to call in to get assistance.

Jeff_S
QuickBooks Team

adjust payroll liabilities qbo

I recognize the urgency of your concern, Toinette. However, the option to adjust payroll tax liabilities is unavailable in QuickBooks Online (QBO) Payroll. Let me redirect you to the appropriate support team to address this right away.

 

While I would like to assist you promptly, I recommend contacting our QBO Payroll experts. They can review your account and make the necessary adjustments.

 

Here are the steps to contact them:

 

  1. Open your QuickBooks account using your web browser.
  2. Head to the Help icon, then the Search tab.
  3. Enter Contact US in the search box.
  4. Click Contact Us.
  5. Pick the Chat or Callback option.

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If you're looking for articles related to managing your account, check out our
Community Help Articles hub.

 

Understanding the options available to adjust payroll tax liabilities allows you for better strategic planning around payroll taxes, including potential deductions, credits, and tax-saving strategies, Toinette. Correctly managing these liabilities helps ensure employees' wages are accurately handled. If you have any additional questions about adjusting payroll liabilities or any QBO Payroll-related issues, don't hesitate to add them in the comments. We're here to assist you 24/7. 

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