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Has anyone found a work around for the fact that QBO ridiculously does not allow adjustments to payroll liabilities. The recommendation is to contact support but everything that I have read says that is a useless process. This is one more reason why I think QBO is a STUPID program. The more I dig into this the more I find issues.
I recognize the importance of addressing payroll liabilities for your business, mwilt1.
I recommend contacting our Payroll Support Team. They have the tools to access your account in a secure environment and can conduct a thorough investigation.
On the other hand, the ability to make adjustments in payroll liabilities is currently unavailable. With this, I recommend sending feedback to our product developers. This way, they can further review which parts of the program need enhancements and consider adding them to future updates.
Here's how to submit feedback to QBO:
Once submitted, you can track your feature request through QBO Feature Requests website.
In case you need some related articles in managing your account, visit our Community Help Articles hub.
I'll keep an eye out for your reply. If you have further questions about the adjusting payroll liabilities or any QuickBooks-related concerns, feel free to include them in the comments. We're here to assist you 24/7.
YES! Finally got an agent who was able to help. There is a Non-Posting Transaction you can do to adjust liabilities. Go to the payroll center and payroll taxes and click on resources. Record tax payments (prior tax history). Record a payment for what you need to adjust. Does not hit bank account, liabilities or expenses.
Hey SandiCPA!
I am so happy one of our agents was able to help you! If you have any other questions, please let us know. Take care.
Thank you sooo much for posting this!!! I am secondary proof that this works like the Liabilities Adjustment in the old desktop version! I just switched to QBO from using a very old desktop version.
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