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bsharpo
Level 1

After entering check numbers before printing payroll check, they no longer appear the register. It shows as "paycheck" (no check number) What happened?

 
1 Comment 1
ChristieAnn
QuickBooks Team

After entering check numbers before printing payroll check, they no longer appear the register. It shows as "paycheck" (no check number) What happened?

Hello there, bsharpo.

 

Please know that the issue about the paycheck number not posting to the bank account register has recently been tagged as an ongoing issue. Let me route you to the right support team to assist you further on this matter.

 

I suggest contacting our QuickBooks Online Payroll Support Team so they can add you to our notification list. It will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.

 

Here's how:

 

  1. Open your QuickBooks Account.
  2. At the top right, click the Help icon.
  3. Choose the Assistant section.
  4. Type your concern in the Type something field.
  5. Click Talk to a human.

 

You may also choose the Search tab and click the Contact Us tab. You'll be pointed into the What can we help you with? page. Then, select how you want to contact them and fill in the information.

 

In case you need different payroll reports to view employee info, wages, taxes, and deductions, you can read this article: Run payroll reports.

 

Please don't hesitate to leave a comment below if you still have concerns about managing payroll details or any related to QuickBooks. I'm always around to help, bsharpo. Take care.

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