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Meggille
Level 1

AL OT Withholding exemption

How come when I have most current payroll update, the AL OT wages are not showing up on the Payroll Item Detail report! It is still not excluding the overtime from AL state withholding. WHY!?!?!?!

1 Comment 1
KimberlyS
Moderator

AL OT Withholding exemption

Hello there, @Meggille.

 

I'll ensure you get the help you need with the Alabama (AL) overtime exemption.

 

Indeed, it's essential to completely track the overtime exemption to stay compliant with the new overtime rule enacted by Alabama. Hence, I recommend contacting our payroll support team since the issue persists after you've updated your tax table. They have all the resources needed to investigate your situation and come up with a fix immediately.

 

Here's how:

 

  1. Open your QuickBooks.
  2. Head to the Help menu.
  3. Select QuickBooks Desktop Help/Contact Us.
  4. Click on the Contact Us tab.
  5. Provide a brief description of your concern, then Continue.
  6. Utilize your Intuit account to sign in and Continue, then select Continue with my account.
  7. Create a new account if you don't have one yet.
  8. Enter the single-use code sent to your email and select Continue.
  9. Either choose to chat with us or Have us call you.

 

Also, please observe their support hours so you can reach them successfully.

 

In addition, you can review this material to have a complete guide for overtime exemption tracking: Set up and track Alabama overtime exemption.

 

On the other hand, after running and customizing payroll reports, you can memorize them to save the current customization settings.

 

Don't hesitate to reach us in the Community if you have additional questions when tracking the new overtime exemption or other related concerns in QuickBooks Desktop Payroll. We're always here to help.

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