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lejuana
Level 1

Anyone else having Direct deposit issues today

we have 3 companies and none of the deposits are arriving to our employees we have confirmations that the DD was sent and funds in our accounts
1 Comment 1
RCV
QuickBooks Team
QuickBooks Team

Anyone else having Direct deposit issues today

This is not the impression we want you to experience when using payroll,  lejuana.

 

We know how important it is for you to pay your employees on time. Upon checking in the Community, other customers are also sharing the same experience at the moment. At this time, the bank/financial institution has until 5 pm to deposit the money to the employee accounts. however, we're actively tracking each of our affected customer's accounts to see if we can make this happen any sooner, or provide a more specific time-frame

 

Also, we've already informed our engineers about this behavior to check this out the soonest. Please inform your employees to monitor their pays within today while this is being taken care of. You can check the update of this issue through his link: http://status.quickbooks.intuit.com/?subscription_confirmed=true. Then, click the Subscribe to Updates button to sign up and keep updated on this one. 

 

I'm just one post away if you need anything else in QucikBooks Online. Just add the details to your reply and I'll be there to address them for you. You have a good one.

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