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sgarlow
Level 1

Anyone else having issues with payroll direct deposits?

Drect deposits did not post this morning
4 Comments 4
NDowers
Level 2

Anyone else having issues with payroll direct deposits?

Ours didn't either. 

Adrian_A
Moderator

Anyone else having issues with payroll direct deposits?

Hello, sgarlow and NDowers.

 

Thank you for reporting this in the community. We have resolved the issue from this morning which prevented some direct deposits from being processed as normal.  

 

We expect to see funds available in your employees' bank accounts by the end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd.

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

sgarlow
Level 1

Anyone else having issues with payroll direct deposits?

We are getting to the end of the work day here and still no funds have hit anyone's account.  Has anyone seen any direct deposits hit their accounts?   Need to verify that funds will hit our employees accounts today or we will need to somehow distribute paper checks.  Anything Quickbooks??

KlentB
Moderator

Anyone else having issues with payroll direct deposits?

Hi there, sgarlow

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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