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nicole-qh-pr-com
Level 2

Anyone having issues with payroll today?

-It looks payroll was set up correctly (my accountant also confirmed) but payroll has not been debited or deposited for 4/30/21 payroll. -Both the Quickbooks chat and phone lines appear to be not functioning.
2 Comments 2
lahawk81
Level 1

Anyone having issues with payroll today?

Yes

BettyJaneB
QuickBooks Team

Anyone having issues with payroll today?

Hello, @nicole-qh-pr-com and @lahawk81.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts.

 

The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

I'm just a few clicks away if there's anything else you need. I'll ensure you're all set. Wishing you all the best in everything that you do.

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