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We are trying to set up for E-Pay through QB Enterprise Solutions in NJ. We received a letter from the IRS stating that the Signature Pin Registration provided does not appear to belong to the authorized signer (business owner). How can we fix this? The information we submitted was definitely the owner info.
It also says to correct info and resubmit application. Where can I find the application to resubmit? This was submitted thru QB.
Thanks for posting in the Community, Saphire605.
I'm here to assist you in correcting your e-filing application and resubmitting it to the IRS through QuickBooks.
Before anything else, I'd like to confirm if you were applying for the E-file or E-pay service. If you were registering for E-Pay, you'll need to register with the Electronic Federal Tax Payment System. However, if you were processing an E-Filing application, you'll need to confirm with the IRS the business details, including the owner's information. Then, to confirm if the same information is used in the application, please follow the steps below.
Once you're done resubmitting, you'll need to wait up to 45 days to receive your 10-digit E-file PIN.
For more info, please refer to the articles below:
For future use, here's an article on viewing past tax payments and forms: View your previously filed tax forms and payments.
Please feel free to visit the Community again if you have any further concerns regarding e-filing. Take care!
E-file
I already did this and received a ltr stating that the authorized signer must be an authorized signer.
Thanks for following up with the Community, Saphire605. I appreciate your detailed information.
Since you've received a letter from the Internal Revenue Service (IRS) advising that your Signature Pin Registration doesn't appear to belong to the authorized signer, I'd recommend getting in touch with the IRS directly to confirm what options you have.
If you're in need of a tax professional, there's an awesome tool on our site called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
Here's how it works:
Once you've found an accountant, they can be contacted through their Send a message form:
You'll also be able to find many detailed resources about using QuickBooks in our help article archives.
I'll be here to help if there's any questions. Have a lovely Tuesday!
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