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lillicrane
Level 2

Are there any problems with direct deposit for payroll right now?

My paycheck list shows "processed", but the money has not come out of the company account and no one has gotten their money.
2 Comments 2
prtaxes
Level 1

Are there any problems with direct deposit for payroll right now?

I'm having the same problem. Payroll shows processed but no on has received their deposit. 

QB is not responding

 

Catherine_B
QuickBooks Team

Are there any problems with direct deposit for payroll right now?

We know how important it is to be able to pay your employees when expected, lillicrane and prtaxes.

 

We are aware of this behavior and other participants here are also sharing the same experience. Our engineers are all hands on deck to find a fix to the direct deposit behavior. Please inform your employee to wait for their pay within the day and check their account from time to time. 

 

I'd recommend clicking the Subscribe To Update button on the link to receive notifications once the fix is available: QuickBooks Status.

 

Thanks for your patience. Take care!

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