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angeladare
Level 1

Back in January I paid an employee a bonus that should have been regular as regular hours. How do I reverse it?

 
3 Comments 3
Charies_M
Moderator

Back in January I paid an employee a bonus that should have been regular as regular hours. How do I reverse it?

It's my pleasure to assist you with your payroll concern today, angeladare.

 

You can void the paycheck with bonus and recreate the correct one. Since the transaction is from January here's what you'll need to do:

 

  1. Select Workers, then Employees.
  2. Under Run payroll, select Paycheck list.
  3. Select the paychecks to be voided. Then Void paychecks.
  4. A window pops up titled Void paycheck issued in a prior quarter?  Mark the checkbox to confirm the action. Then select Void Paycheck.
    1.PNG
  5. Once done, you can now Create a replacement check.
  6. The system will remember the pay period from the original (voided) check and force you to enter the pay date.
  7. Enter the hours. Fill in the necessary information and click Preview payroll.
  8. A window pops. Click Continue.
    2.PNG
  9. Then choose Submit Payroll.
  10. Select Finish payroll.

All you need to know about voiding checks can be found in this article: Delete or void paychecks. This also provides a visual guide for your reference.

 

However, if you don't see avoid option, I suggest contacting our QuickBooks Care Support. They have the special tools to help you void the paychecks.

 

Here's how you can reach them:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.

 

If you have other questions, just let me know. I'm always happy to assist you further. Have a great day ahead.

angeladare
Level 1

Back in January I paid an employee a bonus that should have been regular as regular hours. How do I reverse it?

Thank you so much for the response. I must be missing something. When I "Run Payroll" I don't see an option for a paycheck list. If I go the employee and look at his paycheck list the check is there but I don't see an option to void it or make any changes. I was a bonus check issued 1-23-2020 but there was no payroll run that date that I can find. The payroll before and after that date don't show that check. The amount is correct, I just need it not to show as a bonus but as regular hours.

RCV
QuickBooks Team
QuickBooks Team

Back in January I paid an employee a bonus that should have been regular as regular hours. How do I reverse it?

Thanks for coming back, angeladare.

 

I appreciate you for perming the troubleshooting steps provided by my colleague. You can access the Paycheck List page by going to the Reports menu. Then, enter Paycheck List in the search field.

 

pcheck.PNG

 

Then, the option to edit the prior paycheck is unavailable in QuickBooks Online (QBO). We need to void first the paycheck and recreate it to show as regular hours.

 

Since you can't void it on your end, I'd suggest contacting our Payroll Support Team. They'll pull up your account in a secure environment and help you with this one. Just follow the steps provided by my colleague to reach out to them. 

 

I've got a link here where you can find articles about managing your employee's payroll: Pay employees, enter timesheets, and send payroll forms.

 

Keep me in the loop if you need a hand with running payroll reports or any QBO related. Wishing you and your business continued success. Keep safe and healthy. 

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