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It's my pleasure to assist you with your payroll concern today, angeladare.
You can void the paycheck with bonus and recreate the correct one. Since the transaction is from January here's what you'll need to do:
All you need to know about voiding checks can be found in this article: Delete or void paychecks. This also provides a visual guide for your reference.
However, if you don't see avoid option, I suggest contacting our QuickBooks Care Support. They have the special tools to help you void the paychecks.
Here's how you can reach them:
If you have other questions, just let me know. I'm always happy to assist you further. Have a great day ahead.
Thank you so much for the response. I must be missing something. When I "Run Payroll" I don't see an option for a paycheck list. If I go the employee and look at his paycheck list the check is there but I don't see an option to void it or make any changes. I was a bonus check issued 1-23-2020 but there was no payroll run that date that I can find. The payroll before and after that date don't show that check. The amount is correct, I just need it not to show as a bonus but as regular hours.
Thanks for coming back, angeladare.
I appreciate you for perming the troubleshooting steps provided by my colleague. You can access the Paycheck List page by going to the Reports menu. Then, enter Paycheck List in the search field.
Then, the option to edit the prior paycheck is unavailable in QuickBooks Online (QBO). We need to void first the paycheck and recreate it to show as regular hours.
Since you can't void it on your end, I'd suggest contacting our Payroll Support Team. They'll pull up your account in a secure environment and help you with this one. Just follow the steps provided by my colleague to reach out to them.
I've got a link here where you can find articles about managing your employee's payroll: Pay employees, enter timesheets, and send payroll forms.
Keep me in the loop if you need a hand with running payroll reports or any QBO related. Wishing you and your business continued success. Keep safe and healthy.
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