Hey there, @Mancini603. Thank you for posting here in the Community. I understand the importance of knowing why your payroll service is blocked. I can see how difficult it would be to run payroll for your employees. To turn around this experience, I'm here to help you get the support you need with your Auto Payroll issue in QuickBooks Online Payroll.
Please understand that this is not the experience we want for you. To further check why the Auto Payroll was blocked and verify if there's any other option, It would be best if you contact our Support Team so that we can thoroughly investigate this situation. They have the necessary resources to examine and monitor your account.
Here's how to reach them:
- Sign in to your QuickBooks Online account, then click the Help (?) icon.
- Enter your concern. Tap the Let's Talk option.
- Choose Contact Us to connect with a live support agent.
- Select Start a chat with a support expert or Get a callback from the next available expert.
![0847f087-33c7-4667-a3ff-c2768a3592f9.default.jpg 0847f087-33c7-4667-a3ff-c2768a3592f9.default.jpg](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/96246i0A68A54FAAFC49D3/image-size/large?v=v2&px=999)
Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
We also have a link to troubleshoot issues like enrolling or turning off Auto Payroll in QuickBooks Online Payroll. Check out this article: Troubleshoot your Auto Payroll in QuickBooks Online Payroll.
I've also included the following articles that will guide you in handling payroll moving forward:
Furthermore, you'll want to view this resource for insights about managing your business and employees: Run payroll reports in QuickBooks Online Payroll.
If there is anything else I can do to assist you with QuickBooks, particularly auto payroll issues or managing employees. The Community and I will be around to help you. Have a great day ahead.