Hey there, @slatorre.
I can share some information on why your W-2 may not be populated as it should. If the local tax items are set up correctly on your employees' profile, they should be reported on the W-2 form. To double-check how your local taxes are added to their profile, you can pull up the Payroll Details report.
Here's how to do it:
- In QBO, go to the Reports menu at the left pane.
- In the search field, type Payroll Details.
- Update the Date Range (entire year), Employee, or Work Location.
- Click Run Report.
Once you have the report open, review the wage and deductions paid to the employee for the whole year for the local income tax. For more details on how QuickBooks populates the W-2 form, please check out this article: Get answers to your W-2 questions.
If you've verified the local tax setup of your employees is correct but continue to experience the same issue, you'll need to contact our Payroll Support team. They can pull up your account in a secure environment and check this for you. Here's how to reach them:
- In QBO, click the Help (question mark) icon at the top right.
- Type W-2 form in the desired field.
- Select Contact Us and choose a way to connect with us.
I'd love to hear how this goes and when you get your W-2s corrected. Please know I'm here to help with any other questions you may have.
