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JerryTuff
Level 2

Browser version allows my employees to tax customers, but QUO APP does not?

To charge sales tax to my customers my quickbooks online app works same as my browser, however my 2 employees can only charge sales tax with their browser version, and not with the app.
1 Comment 1
Maybelle_S
QuickBooks Team

Browser version allows my employees to tax customers, but QUO APP does not?

Hello there, @JerryTuff.

 

I can see here that you've posted a question twice, @Rubielyn_J   has already responded and shared solutions to this issue. You can browse this link: https://quickbooks.intuit.com/learn-support/en-us/taxes/re-sales-tax-center/01/780319#M11680.

 

Also, I encourage checking our Help articles page to learn some tips and tricks in managing your QBO account. From there, you can read great articles that can guide you through the steps by steps process.

 

Don't hesitate to drop a comment below if you have other questions. I'm always happy to help. Take care!

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