Call back AND chat are "currently closed"??? on a Friday PAYDAY and Direct Deposit are NOT going through like they usually do??

Hello @AngelaWRT !

We are currently aware of this unexpected behavior affecting payroll deposit transactions with a settlement date of 4/30/21 and our team of payroll experts is working diligently to get this matter resolved as soon as possible!

Please visit our Quickbooks Status Page to view the most recent updates regarding this matter and to Subscribe To Updates via Text/Email/RSS Feed or your preferred communication method.

Thank you!

Adrian

QuickBooks Support Team

thanks for a response!

Joining the thread to share the current update about this Direct Deposit concern, @AngelaWRTj,

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

See this link to be updated with the current status of this Direct Deposit concern. You can also click on Subscribe to Updates to receive notification emails if there are outages in QBO.

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.