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epirjeve-yahoo-c
Level 1

Can I refund a pretax deduction through payroll?

I need to refund a pretax medical deduction to an employee - this will affect his taxable wages. How can I do this?
1 Comment 1
Clark_B
QuickBooks Team

Can I refund a pretax deduction through payroll?

It's nice to have you here in the Community, Epirjeve.

 

Let me route you to the correct support to help you refund a pretax deduction through payroll in QuickBooks Online (QBO).

 

I'd love to help you with this, but for security reasons, we're unable to check your account here in the Community space. To help you further, I recommend contacting our support team to ensure that your taxable wages are accurate and to help you correct them.

 

Here's how to reach them:

 

  1. Go to the Help menu.
  2. Hover to the Search tab, then click Contact Us.
  3. Type in a short description of your issue and concern in the box provided.
  4. Click Continue.
  5. Select the Chat or Callback option.

 

For more detailed information, you can check this article: QuickBooks Online Support

 

Once they've helped you correct your employee's paycheck, you'll receive an email with instructions on how to reimburse.

 

I'll also add this article to help you run, print, and customize payroll reports: Run payroll reports

 

Please don't hesitate to ask if you have any further questions about your refunding a pretax deduction. I'm always here to help, Epirjeve. Take care.

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