Hi there, Juligross4.
Thank you for visiting the QuickBooks Community. Let me discuss how Notifications work in QuickBooks. Then, ensure you can remove the message that says action needed by performing the details below.
Notifications that appear on QuickBooks Online help you to see what things that need to be done. This is to ensure everything on your data is accurate. However, a tax form that has already been filed should no longer appear on the list of notifications. This is because the program automatically detects that it has been completed.
Since your filed tax form appear as an action needed, a cache full of history and temp files might be the reason why the notification keeps showing. I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache.
Use these keyboard shortcuts based on the browser you're using.
- For Firefox or Microsoft Edge, press Ctrl + Shift + P.
- For Chrome, press Ctrl + Shift + N.
- For Safari, hold down Command + Shift + N.
If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.
Additionally, you can also archive the form so that it does not appear as a required action on the notification.
Here's how:
- Go to the Taxes menu on the left panel.
- Choose Payroll Taxes. Then, select Quarterly Forms.
- Choose the desired form and select the liability period.
- Select Archive.
Lastly, you may refer to this article to view steps on how you can view your filed tax forms and paid tax payments in QBO: Access payroll tax forms and tax payments.
Please click the Reply button below if you have concerns about tax form notifications. I'm always here to help, Juligross4. Have a great day!
