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peppylapu
Jan 18, 2019 8:47 PM UTC
Question

Can I remove old/ no longer needed outstanding notifications (i.e payroll tax payment notifications.)?

No text available

3 replies

BettyJaneB
BettyJaneB
Level 9
Jan 19, 2019 12:10 AM UTC

Hi there, @peppylapu

 

Glad to have you here in the Community. I can guide you in removing the outstanding notification that is no longer needed on your QuickBooks Online. 

 

To remove the alerts on your QuickBooks Online you'll need to complete the action needed. Removing it automatically without taking any actions isn't an option for us. 

 

However, I'd encourage you sharing your ideas to our developer on how we can improve our product to better serve you. Doing this helps them determine features needs to be added for future updates. To do this, just click on the Gear icon and select on Send Feedback Online. 

 

You can also visit our QuickBooks Online Blog to be updated about our latest happenings. Through this, you're able to get the newest news, features, and updates about QuickBooks Online and what our Product Care Team is working on.

 

Please know that the Community has your back should you need anything else. Have a great day!

Juligross4
Nov 8, 2022 2:48 PM UTC

I've already filed my IN Quarterly Report (which is marked as 'manually file' in QB's).....if I perform the action needed it will file it twice with the state.  I need QB's to realize it is 'manually file' and quit doing this.

 

ChristieAnn 11
Level 9
Nov 8, 2022 5:06 PM UTC

Hi there, Juligross4.

 

Thank you for visiting the QuickBooks Community. Let me discuss how Notifications work in QuickBooks. Then, ensure you can remove the message that says action needed by performing the details below.

 

Notifications that appear on QuickBooks Online help you to see what things that need to be done. This is to ensure everything on your data is accurate. However, a tax form that has already been filed should no longer appear on the list of notifications. This is because the program automatically detects that it has been completed.

 

Since your filed tax form appear as an action needed, a cache full of history and temp files might be the reason why the notification keeps showing. I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache.

 

Use these keyboard shortcuts based on the browser you're using.

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above didn't work, use another supported browser as an alternative.

 

Additionally, you can also archive the form so that it does not appear as a required action on the notification.

 

Here's how:

  1. Go to the Taxes menu on the left panel.
  2. Choose Payroll Taxes. Then, select Quarterly Forms.
  3. Choose the desired form and select the liability period.
  4. Select Archive.

 

Lastly, you may refer to this article to view steps on how you can view your filed tax forms and paid tax payments in QBO: Access payroll tax forms and tax payments.

 

Please click the Reply button below if you have concerns about tax form notifications. I'm always here to help, Juligross4. Have a great day!

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