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ProfessionalChoiceSolutions
Level 3

Can QBO Automatically pay Child Support payments like it does for taxes?

QBO automatically deducts taxes and submits the payments electronically to the correct place so we don't have to manually do anything. This is awesome.

 

Does QuickBooks have a way to do the same thing for Child Support Support Payments? I know QBO will automatically garnish the paycheck and withhold the money, but that's only half of what needs to be done every payroll (that money needs to actually be paid, not just withheld, but it doesn't seem to do this automatically like it does with taxes).

 

Currently we have to manually make the payments for everything withheld and submit them one at a time. This is tedious and seems unnecessary as it could be automated. There should be a way for QuickBooks to do the same thing it does with taxes and send the money to the correct place for child support so we aren't wasting all that time every payroll having to do it manually. Can we tell QuickBooks to automatically take the balance of that liability account (the Child Care garnishment that is set up) and send a digital payment automatically each payroll like it does with taxes?

 

7 Comments 7
Jessica_young
Moderator

Can QBO Automatically pay Child Support payments like it does for taxes?

Thanks for reaching out, @ProfessionalChoiceSolutions.

 

This is a great question, and I wish I had a perfect solution for you.  At this time, you can set up the wage garnishment within QuickBooks Online, but the direct deposit cannot be automated.  This may be something we see in future improvements within the product, and I highly suggest you reach out to our development team to share your thoughts and needs for our product.

 

You can do that here: QuickBooks Online Feedback.

 

Please let me know if I can assist with anything else, and have a great weekend.

CraigA1cpa
Level 1

Can QBO Automatically pay Child Support payments like it does for taxes?

has this feature been added to QuickBooks online?

Rasa-LilaM
QuickBooks Team

Can QBO Automatically pay Child Support payments like it does for taxes?

Thank you for joining this thread, CraigA1cpa.

 

We can see that many customers, like you, want to incorporate the automatic option to pay garnishments utilizing the online software. It saves time and improves your working experience. Let me shed some light on your concern.

 

At this time, the function to automatically pay child support using QuickBooks Online (QBO) Payroll is unavailable. We incorporate our customers' thoughts and ideas when improving existing features and adding new ones.

 

I still advise sending feedback about the inclusion of an automated payment garnishment feature directly to our engineers. This way, they can review your suggestion and consider it for future releases. 

 

Here's how:

 

  1. Go to the Gear icon in the upper right and choose Feedback.
  2. Enter a brief description of your concern in the field box.
  3. Click Next to submit.

 

For resources to run and grow your business, feel free to visit the QuickBooks Blog. There, you'll learn about the latest news and enhancements rolled out by our developers. 

 

We collated articles to help users complete their payroll tasks on time. The following link contains topics on how to handle tax notices, process payroll forms, and other payroll-related activities.: QBO hub.

 

Reach out to me again if you have other payroll questions or concerns about QuickBooks. I'll get back to assist you further. 

Rrlfoti
Level 1

Can QBO Automatically pay Child Support payments like it does for taxes?

Could Quickbooks kindly consider updating this feature? I made the switch from Gusto to QBO, but I'm starting to regret it due to the lack of integration for garnishment auto payments, remote worker setup, automatic workers comp payment, and automatic retirement payments. It surprises me that other online payroll companies offer all these features at lower costs, while Quickbooks doesn't even provide them for their customers.

 

I strongly urge QuickBooks to take this feedback into account and enhance its capabilities to stay competitive in the payroll market. It's been years since the request for these features, and I'm genuinely surprised that they haven't been implemented yet.

AldritchM
QuickBooks Team

Can QBO Automatically pay Child Support payments like it does for taxes?

Hi there, @Rrlfoti.


I understand the ordeal with the current lack of integration for garnishment auto payments, remote worker setup, automatic workers comp payment, and automatic retirement payments in QuickBooks Online. We monitor your feedback because we are also committed to enhancing the system and improving your experience: Customer Feedback for QuickBooks Online.

For now, I'd recommend sending feedback. Your feedback will help us improve your QBO experience and will be shared with our Product Development Team.

Here's how:

 

  1. At the upper right corner, click the Gear icon.
  2. Under the Profile, select Feedback.
  3. Enter your comments or product suggestions.
  4. Then, select Next to submit a feedback.

 

For more details about the feedback process, you can check this article: Submit Feedback.

 

You can also check this to track your request: Customer Feedback for QuickBooks Online.

 

Additionally, I'd like to leave these articles for future reference:

 

If you need guidance about managing your taxes, don't hesitate to click the reply button. Don't hesitate to reply!

Desk Troll
Level 2

Can QBO Automatically pay Child Support payments like it does for taxes?

I am currently sitting on hold with QB online help - he was unsure if this is something they can do. I cannot believe I pay ~$1,400 a year for a service that cannot do this simple ACH for child support payments. Has anyone had better experience with a software company that can do these basic tasks? Willing to switch at this point.  

Desk Troll
Level 2

Can QBO Automatically pay Child Support payments like it does for taxes?

I am currently sitting on hold with QB online help regarding this exact issue - he confirmed, in the year of our lord 2024, it is still something QBO cannot do. I cannot believe I pay ~$1,400 a year for a service that cannot do this simple ACH for child support payments. Has anyone had better experience with a software company that can do these basic tasks? Willing to switch at this point.  

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