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Connect with and learn from others in the QuickBooks Community.
Join nowThank you for raising your mileage issue here in the Community, charles.
Let's configure your mobile device and authorize QuickBooks Online (QBO) to track your location so you can view your trips. The process may vary depending on the Android Operating System installed on your device.
Before we start, it's important to remember that users with admin privileges can track mileage in your company. In case you have the correct user type, follow the steps below to address your concern.
Android OS version 10 and below:
Android OS version 11 and above:
If you're using an iPhone or iPad, turn on the auto-tracking function. Simply follow these steps:
Once you've configured the permission settings, open QBO to check your mileage. If the error persists, follow the instructions in Steps 2 up to 9 in this article: Fix mileage tracking issues in the QuickBooks Online mobile app.
When everything is running smoothly, it's important to categorize your trips accurately to maintain precise records. If you need to reimburse your employees for vehicle expenses or create a list of favorite locations to expedite trip reviews, click each link below for complete details:
Stay in touch if you have other questions about managing your mileage and other QuickBooks-related concerns. I'll get back to provide the assistance you need.
Hope you’re doing great, charles.
I wanted to see how everything is going about the issue of not being able to view your mileage the other day. Was it resolved?
Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.
Looking forward to your reply. Have a pleasant day ahead!
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