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sherri-jones
Level 1

Can you change the date to begin service so i can run my payroll?

"You cannot enter a check date that is earlier than 10/01/2023, the date you chose to begin using our service." i have this message. how can i change this date?
 
1 Comment 1
SarahannC
Moderator

Can you change the date to begin service so i can run my payroll?

Allow me to provide the information you need about changing the date of the start date of the service for processing payroll, sherri.

 

The error you received indicates that the date you're trying to input for the paycheck is at least six months later than the service date that has been set up. Since you're trying to use a prior date and change the date of the beginning service, you'll need to contact Payroll Support for payroll correction.

 

This type of situation is typically manageable by our specialized payroll team . They will use their available tools and examine your data. They will then guide you through the necessary steps to rectify the error and ensure your payroll runs smoothly.

 

  1. Go to Help in the upper-right corner.
  2. In the Search tab, click Contact us.
  3. Click Continue.
    QBO contact.PNG

Additionally, we can visit this article to see payroll reports we can generate according to our needs. It helps us view information about our business, employees, and payroll taxes: Run payroll reports in QuickBooks Online Payroll.  

 

I'm always here to assist you with any follow-up questions about processing payroll. Please don't hesitate to ask me anything.

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