Quickbooks keeps reverting a contractor back to inactive even though I have never had his status as inactive. I have entered his bank account in for direct deposit and he still enters time in as well. When I switch him back to active and add his SS# in for the 100th time and save, I go back to submit a direct deposit for him and receive this error: We need a Tax ID or SSN for this contractor to make a direct deposit. You can enter this information in the Personal Details section of the contractor's profile.
I can clearly see that the SS# is on his profile until QB makes him inactive again after I leave that page. All of our other employees and contractors have no problem with their direct deposit. I have entered all employees and contractors in the same.
Any help would be greatly appreciated!